If you are going to be a company employees never want to leave, people are going to have to work well together.  DISC helps make that more possible. 

I wasted so much energy wondering why this guy didn’t like me. DISC showed it wasn’t me, it was his personality.  It was liberating!

In the short time that Retention Architects has been training organizations in the DISC Model of Human Behavior, that statement is typical of what we hear. 

Retention isn’t just another issue; it is the issue.  If you are going to be a company employees never want to leave, something we call a Career Company, people are going to have to work well together.  DISC helps make that more possible. 

Personalities aren’t so random after all, there are established patterns of predictable behaviors.

Patterns exist all around us, in popular songs, the weather, stock market charts, pass receiving routes in football, we could go on.  And the person that can see the patterns, stands to benefit. 

Most people intuitively know there are parts of their personality they didn’t choose.  What they might not know is that personalities are not so random after all; there are established patterns of predictable behaviors.

In a 2012 article, a BBC reporter wrote that in the U.S. alone there are 2500 different personality assessments on the market.  DISC, the choice of Retention Architects, is used by organizations all over the world for its accuracy and ease of application.   

With a simple assessment, in 15 to 20 minutes anyone can learn their unique DISC personality style.

A sense of self-acceptance occurs when you realize you don’t have to change your personality, it is perfect just the way it is.

Where other personality assessments may have 16 or more character types, DISC identifies 4 personality types, D – I – S and C, and the patterns of behavior that come along with them.  Every person is a blend of all 4 personalities in different degrees, with one being their dominant, most natural way of being.

The D personality is the Dominant Determined Doer.  They are motivated by challenge, choice, and control.  Every situation is one to conquer. 

The I personality is the Inspiring Interactive Influencer.  Motivated by popularity, approval and recognition, they thrive in positions where they can verbalize their ideas to inspire and influence the people around them. 

The S personality is the Steady Sentimental Supporter.  Security, assurance and appreciation is what they need.  Their focus is on building relationships and helping others carry out their plans.

The C personality is the Cautious Calculating Contemplator.  They are motivated by quality, value and excellence.  How well policies and procedures are followed is a big deal to these precise people.  

Each personality brings something unique and equally important to the table.  A sense of self-acceptance occurs when you realize you don’t have to change your personality, it is perfect just the way it is. 

Emotional intelligence is the sine qua non of exceptional leadership, the essential ingredient.    

IQ (intelligence quotient) is a measure of a person’s reasoning abilities. i.e., the ability to use logic to solve problems and predict events.  It also includes the extent of one’s memory. 

Crystallized intelligence is knowledge rooted in facts that comes from past learning and experiences. 

Any mention of intelligence should include emotional intelligence.  It is the area of cognitive ability that facilitates interpersonal behavior.  Daniel Goleman, author of Emotional Intelligence, describes it as understanding and managing your own emotions and influencing the emotions of others.  

Surveys support Goleman when he says emotional intelligence is the largest single predictor of success in the workplace.

At Retention Architects, we help companies move ever closer to being a Career Company by developing their supervisors to be leaders employees want to follow.  In doing so, we teach that emotional intelligence is the sine qua no of exceptional leadership, the essential ingredient,  

People often ask what the best style of leadership is.  The answer is the one needed at the moment. 

With an appetite for results, it comes very natural for the leader with a D style personality to drive themselves and their team.  

With a desire to inspire, it is very easy for the leader with an I style personality to speak in uplifting tones to their team.

Motivated to support others, the leader with the S style personality is fluent in words and actions that encourage and care for their team. 

With a cautious eye, the C style leader is adept at spotting what can go wrong and upholding standards.    

Regardless of whether their dominant personality style is D – I – S or C, the exceptional leaders have developed the ability to express all four leadership styles.  People often ask what the best style of leadership is.  The answer is the one needed at the moment.